Privacy Policy

This policy applies to cheetarasolutions.com and related services operated by CHEETARA SOLUTIONS (Pty) Ltd (registration 2025/008688/07). We handle personal information in line with South Africa’s POPIA and, where applicable, other privacy laws.

We collect information you choose to provide, such as your name, email address, company, requested service, budget and message. We also receive basic technical information such as IP address, browser, device and pages viewed.

Contact submissions are sent to our sales mailbox so we can respond. We do not use the form to collect passwords or payment details. Email systems, hosting logs and backups may retain messages for business, security and legal purposes.

Essential browser storage supports site features and remembers your cookie choice. Google Analytics loads only after you select “Allow analytics”; you can change that choice at any time.

Google Fonts may make a request to Google to load fonts. We do not run behavioural advertising or sell personal information.

We use information to answer enquiries, deliver and support services, operate and secure the website, understand performance, and meet legal obligations. We rely on consent where required, contract or steps requested before a contract, legitimate interests, and legal obligations.

For client work, the client generally decides why personal data is processed and we act on its instructions. Clients should not send unnecessary sensitive information through public forms or tools.

The public website assistant provides general, rules-based guidance and is not a substitute for professional advice. Service work may use carefully selected technology providers, including AI tools, when needed to deliver the agreed work. Do not enter passwords, access keys or unnecessary sensitive information.

We share information only with people and providers who need it for hosting, email, analytics, security or delivery of a requested service, or when the law requires it. Some providers may process data outside South Africa; we use appropriate contractual or legal safeguards where required.

We use reasonable technical and organisational safeguards. We keep information only as long as needed for the stated purpose, a client relationship, legal records or security. You may ask us to correct or delete information, subject to legal or contractual limits.

Depending on where you live, you may request access, correction, deletion, restriction, portability or objection, and withdraw consent where processing is based on consent. You may also complain to your local privacy regulator. We do not make decisions with legal or similarly significant effects based solely on automated processing.

For privacy questions or requests, contact our Information Officer, Pierre de Lauwere, at support@cheetarasolutions.com. In South Africa, you may also contact the Information Regulator. We may update this policy when our services or legal obligations change.

Contact Cheetara Solutions